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Privacy Policy

Last updated: December 2024

1. Introduction

IPTV SMARTERS (hereinafter "we", "our" or "us") is committed to protecting the privacy of its users. This privacy policy explains how we collect, use, share and protect your personal information when you use our IPTV service.

By using our services, you accept the practices described in this privacy policy.

2. Information We Collect

We collect the following types of information:

  • Registration information: name, email address, phone number
  • Payment information: bank details (processed by our secure payment providers)
  • Usage data: login history, viewing preferences, IP address
  • Technical information: device type, operating system, browser

3. How We Use Your Data

Your information is used to:

  • Provide and improve our IPTV services
  • Process your payments and manage your subscription
  • Send you communications related to your account
  • Personalise your user experience
  • Ensure the security of our platform
  • Respond to your support requests

4. Data Sharing

We never sell your personal data. We may share your information with:

  • Payment providers: for secure transaction processing
  • Service providers: hosting, customer support, analytics
  • Legal authorities: if required by law

5. Data Security

We implement appropriate security measures to protect your data:

  • SSL/TLS encryption for all communications
  • Secure password storage (hashing)
  • Restricted access to personal data
  • Continuous monitoring of our systems

6. Your Rights (UK GDPR)

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:

  • Right of access: obtain a copy of your personal data
  • Right to rectification: correct inaccurate data
  • Right to erasure: request deletion of your data
  • Right to portability: receive your data in a structured format
  • Right to object: object to the processing of your data
  • Right to restriction: limit the processing of your data

To exercise these rights, contact us at: privacy@globaliptv.pro

7. Data Retention

We retain your personal data for as long as necessary for the purposes described in this policy:

  • Account data: duration of your subscription + 3 years
  • Payment data: as required by legal obligations (6 years in the UK)
  • Connection logs: 12 months

8. International Transfers

Your data may be transferred to and processed in countries outside the United Kingdom. In such cases, we ensure that appropriate safeguards are in place (standard contractual clauses, adequacy decisions).

9. Changes to This Policy

We may modify this privacy policy at any time. Changes will be posted on this page with a new update date. We will notify you by email of any significant changes.

10. Contact

For any questions about this privacy policy, contact us: