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Cookie Policy

Last updated: December 2024

1. What is a Cookie?

A cookie is a small text file stored on your device (computer, smartphone, tablet) when you visit a website. Cookies allow the site to recognise your device and remember certain information about your preferences or past actions.

Cookies cannot damage your device and do not contain viruses.

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function and cannot be disabled.

  • session_id: Maintains your login session
  • csrf_token: Protection against CSRF attacks
  • cookie_consent: Remembers your cookie preferences

Performance Cookies

These cookies help us understand how visitors use our site.

  • _ga, _gid (Google Analytics): Traffic and user behaviour analysis
  • _hjid (Hotjar): User experience analysis

Functionality Cookies

These cookies enhance your user experience.

  • language: Remembers your language preference
  • theme: Remembers your display preferences
  • recent_channels: Stores your favourite channels

Advertising Cookies

These cookies are used to display relevant advertisements.

  • _fbp (Facebook Pixel): Advertising conversion tracking
  • ads_session: Ad personalisation

3. Retention Period

The retention period of cookies varies according to their type:

  • Session cookies: Deleted when the browser is closed
  • Persistent cookies: From 1 day to 2 years depending on their purpose
  • Analytics cookies: Maximum 13 months (ICO compliance)

4. Managing Cookies

You can manage your cookie preferences in several ways:

Via Our Consent Banner

On your first visit, you can accept or reject non-essential cookies via our consent banner.

Via Your Browser Settings

You can configure your browser to block or delete cookies:

  • Chrome: Settings > Privacy and security > Cookies
  • Firefox: Options > Privacy & Security > Cookies
  • Safari: Preferences > Privacy > Cookies
  • Edge: Settings > Cookies and site permissions

Please note: Disabling certain cookies may affect the functionality of the site and limit your access to certain features.

5. Third-Party Cookies

Some cookies are set by third-party services we use:

6. Legal Basis

Our use of cookies complies with:

  • UK General Data Protection Regulation (UK GDPR)
  • Privacy and Electronic Communications Regulations (PECR)
  • Information Commissioner's Office (ICO) guidance on cookies

We obtain your explicit consent before setting non-essential cookies.

7. Changes

This cookie policy may be updated periodically. We will notify you of any significant changes via a notification on our site.

8. Contact

For any questions about our use of cookies: